We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
great item got here super fast I recommend this seller
took 4 days to pay for it - kept not accepting our payments but finally got it to accept and it was to my door in 6 days from California to Ohio- so pretty good there and it was packed good and we had to do some minor assembling nothing to crazy- got it running and riding and it has good pick up I prefer it in the number 2 speed 1 is a little to slow for me - this is my 2nd scooter and I will say you can never ride your scooter with only one hand you need to keep both hands on it at all times - if you take your hand off to scratch your face or fix your hat you will most likely get the wobbles and wipe out - it takes off fast then evens out and in the 3rd speed I had it up to 73 mph no problem I have not hit the turbo and 2 motor mode so really it has 4 speeds - so it was a great price and so far I am very satisfied and it is a well made strong heavy duty scooter well worth the price and a super price at that-
Love it. Arrived within 8 days. FAST AF. NOT FOR CHILDREN.... You have removed the pole piece under the seat to make it fit. Came with tools but you would need to be careful the Allen wrenchs are not that Good. Came with free pair of brakes. Arrived with zero dents on the box. I would consider any Adult to Purchase it. It needs a Stabalizer on the Steering when going over 35.. Thanks
i bout 4 of them me and friend has 2 for man and 2 for girlfriend after 2 was stolen got back they went throw a lot and still working good very good scooters fast and fun they stand alone every where they 300 to 400 more got 4 for the cost of 2 LG NAPA CA USA
Thank you it went very good.and The item arrived on time..best bang for your buck 🤘.
Super fast use it with caution
nice electric scooter the best. I love it .
Unit arrived very quick being shipped from US stock. Packing was kind of bad as the styrofoam was of the poorest quality and disintergrated into pieces large and small and clung to everything plastic. Had some missing and bad parts which was addressed by shipper. This thing is a beast, beefy, heavy and huge! There really isn't any installation or operating instructions for the unit and what little sheets that came is not very helpful. I did buy it for the seat option and it was very much needed with how much bucking the throttle put out. Ended up putting it in single motor mode and using gear 2 to feel somewhat "safe" to operate. It's definitely NOT a toy so don't let people "borrow" tp try it out unless they're somewhat experienced with one. Even if you set the gear to 1, it can kick up to 20 mph. You've been warned. The shock absorbers are a nice touch to have compared to the regular scooters, your joints will thank you.
Excellent purchase I was delighted with the scooter although they should change parcel Fedex is a disgusting struggle to find the scooter because nobody knew where it was
My favorite scooter so far. It's a beast.
great scooter but came with damaged back fender and bent/Warped disk for brakes.
fast to fast for me don't let kids ride this thing.
I love this scooter 🥰 I had a problem with the pole being stuck but it was an easy fix. My husband help me with my scooter. Really fast and kind of scary honestly so make sure you have a helmet on.
👍Is a very fast 100% excellent quality
love to ride it to work. saves gas. 20 to 40 miles before empty battery power. 20 ish if you "floor it" of course I do! got seat on. rigged a basket to shop at Walmart or Kroger so I don't need to waste gas
The best E-scooter i purchased under 700$ and well packaged to me is worth more then all my previous E-scooters I purchased. The quality is 🔥
This scooter is everything and more! so far it is a champion! I did have an issue when I unpacked it, when I took the tape off , a piece of orange plastic was with it. I later discovered it was damaged underneath. I think it was the shipping companies fault though. I love this scooter. I chose not to install the seat because I'm not used to one on my scooter.
I think this scooter looks tough and fast to keep trying it fast shipping
super strong be careful it's a beast and it came in 3 days