SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luxeicon0.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Beautiful and the quality of exceptional
Love this!!!! Very low cut In the back so be careful with the choice of panties. Other than that these are amazing and the fabric is great too
Amazing!! Thick material
Perfectttttttttttttt
Super freaky sexy! The color is a gorgeous neutral totally my vibe. Itâs stretchy and soft, get your regular size. Iâm 150 LBS ; 5â3 and got a size Small.
Great, fantastic. Very cute.
Thick fabric, sewed well. Highly recommend!!!! The only thing is that it was too long in the legs for me but that's because I'm 150cm lol. Had to shorten it myself. But that's not the product or seller fault.
It is beautiful, the fabric is excellent, it fits perfectly I ordered a M (only legs long but cut it out) make you a beautiful figure I highly recommend the product is my favorite garment do not hesitate to buy it, it came to me super fast
I love this item, fit perfectly only thing it came with a small hole near the stomach area.
perfect
Perfect really liked recommends!
I liked very good quality and fair sizeđ
I loved it, I ordered in size M because I don't like it so tight and the size was impeccable. As a reference I weigh 55 kilos and measure 1,64. I recommend it 100% and it came to me very quickly
Slightly too big on top and too long but material is good quality
Great good quality buy it
A little transparent but beautiful
Good quality.
Love it
Good quality, fast shipping, definitely buying again!!!
if you're on a certain video playing social media channel that goes with the sound of a clock you probably saw this on there and let me tell you I purchased from there and I purchased from here they are the same shipping time this one was faster! really really nice. I am not tall but I have very large legs and hips and with a medium they still have good stretch I don't feel constricted material is very very thick
It's the hell!!!!! Rare at levels I took seldom and I could also be smaller but it's rare
I liked it, it fits nicely.
Couldn't be more happy with this item! super sexy, elegant, works well with everything. I am 178 cm 60kg and it set perfectly
The quality is just fine, I am very satisfied with the purchase. It doesn't show through, but you'll need a body thong to feel confidentđ
Itâs cute and comfortable. The only problem is that material doesnât hide sweat and it will show in the gym, especially if you use lifting belt