SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luxeicon0.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Nothing to say😭😍See for yourself the buttocks that the outfit makes me. The price quality ratio it is there. Before buying it I was afraid that it would be too wide at the level of the feet because I am small size but it is very good🤩Like that. It's really good size.
Just like pictures, I usually wear sz XS or 0 US, 5’ tall, fits me very well but very long for a petite like me.
Perfect!!!! The fabric is really high-quality and the browl flattering with perfect help. It is very flexible so do not take too big measure
The fabric is very fresh and thin, its quality is good, I took the size S and I feel it is still big, so if you are size M order One S, rest tea its quality and color is very good
Very cute and the fabric, spectacular highly recommended the item😍😍😍😍😍😍😍😍😍😍😍
Who says that training with the jumpsuit is uncomfortable, it is because he has not used this one. It is very comfortable & how beautiful it accommodates. I love the texture of the fabric, soft, but without transparency. I recommend it widely.
Exactly as shown except not as thick material there is a bit sheerness to the bodysuit it doesn't bother me though. Still very cute!
The delivery is fast as for me, the quality is generally a cannon, I did not expect anything super worthy for 1500, but here it sat down well and the quality is direct fire and length even with a margin, there is inside the cup, and the shapers that the chest does not hang, I am satisfied, the color on the tanned skin looks beautiful, I do not know how it will be on the pale) shorter than the recommendation
Fits amazingly
The fabric is super thick non-transparent
This beautiful, and the fabric is of quality
Spectacular
love the way it looks on me
Very good what ameeee
I don’t know why everyone is saying too long. I am 5’7 and it is too short. Not tall girl friendly, size up. But I love it, makes my body look so good and is very comfortable
Loooveeee it ordered on 3 different colours
I like it is very comfortable
very good quality 👍
Nice
Very beautiful! The P size would have been better. My measurements: 94cm breasts, 70cm waist and 103cm ass. Arrived in 10 days in Brazil
Fits nicely and is veeery comfortable!
Super beautiful is very big, I wish there was another size smaller for people more small petites, but beautiful the quality
So cute, great fabric, shapes nicely, true to size, choose your normal size. Exactly like in the picture
Perfect
I ordered this April 12th and showed up at my door today April 17th in Philadelphia Pennsylvania this is so freaking cute so excited and didn't think it was going to get her that fast but apparently it did love it love it love it