SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luxeicon0.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Is very cute!! The only bad thing is that the speaker has volume up to 30, which is not very strong. But it's beautiful, I really liked it. It works with a cable that can be connected to a usb port, either from a computer or a charger. It took only 1 week to get there, really fast.
Very beautiful I arrive in perfect condition, sound good, I recommend it widely
Product compatible with photos, makes a nice effect, unfortunately not suitable for listening to musicđą
I bought it from another seller at first, then I was canceled because I did not send the shipment, and I bought it here. It's not that the sound quality is very good, but I'm satisfied with this and I like the color change. On the whole, I'm satisfied!
So cute! I love this! Delivery was fast and the item was in great condition. The language is in English as well.
Arrived in a week and if it fulfills its function it is belliisimo
I really expected less, but seeing it in person this super beautiful, I'm going to give it away, but I tried it that it will work and everything is super cute, I recommend it 100%, looks much better in person than in photographs, recommended.
It is very beautiful, the light changes color and it is excellent for a party. It has very good volume color and very original design
Very cute and good quality. Arrived fast and well packaged, very satisfied with the purchase, I recommend it
Good quality, portable, very nice too and I liked the setting effects it has
After a long time to think about buying, I bought it with a big heart, but I am very satisfied. The main function is white noise speaker, Bluetooth speaker, clock, I think it's a lighting function, and I like the white noise. The sound quality is just so The disadvantage is that the battery doesn't last long.
Beautiful, everything working well, I just felt that the sound is not so loud and I could improve in this regard.
Equal to picture Is very niceđđ„°
Excellent, very well packaged wine and has good sound, plus it is very nice (:
Well packaged working at the 100 and with a good volume power very good for the size I love. And I arrived super fast
I love this PARLANTEEE :( certainly my best buy in the last timeâĄAesthetically it is beautiful, but it also sounds very good, it is easy to use and has wonderful colors that are reflected on the walls and ceiling like waves, calm me down and help me sleep. Includes an ambient sound of waves, but personally it doesn't relax me so much hehe I would buy it a thousand times and recommend them all!
Real real real pretty you. The sound quality is better than I thought, and the sound of sea waves is basically, it was good because there were various sounds such as birds and so on, and there were 3 lighting colors, so it seemed to be good for the price point oh!! You can connect with Bluetooth to listen to songs, and there's a charger behind you, so you can charge it and put it somewhere else. It was good! I hope you buy it!!
It's great and the sound quality is better than I thought, and when I did it bigger, it's very big. It's great and the sound quality is better than I thought, and when I did it bigger, it's very big. It's great and the sound quality is better than I thought, and when I did it bigger, it's very big.
Very beautiful, it comes with its box and works very well
Beautifulâ„ïž
Good quality, good sound
It fascinates me, it is much better for me in person, it is beautiful
I chose it while comparing the price when I was doing the event, but it was the cheapest when the discount was applied. The stuff is so satisfying. I think I have a good life! There is no flaw in the finish, good Bluetooth connection, good sound quality, at night, it is good to turn on white noise and write as sleep etc. Besides, what I got is the guide voice in English! But when I connected to my phone, I asked if I wanted to allow the message access. No explanation in the product manual... We hit the Portal 'Allow Bluetooth Message' and connected it to time the clock on other objects. I saw the talk, but I was anxious, so I unpairing and plugged it into my tablet. But after a day, I'm pairing it again to put a captured photo in the review, so this time I'm not asking again... What do you think? It's bewildering... And it's inconvenient because you can't adjust the volume of The Voice and the brightness of the lights. But if you think about the price, this is very satisfying. The delivery took 11 days, and the packaging was in good condition. I came meticulously wrapped in something. The corner of the box was crumpling, but I think it was crumpling in shipping. On the first floor, I saw a courier throwing a white envelope from a truck, but oo (not my Courier ..) I did it, but it was right ^ ^; But there is no problem with the product at all! I wrote the afterword like a two-merch Tocker, but overall it's good! I think if anyone wants to buy it, I'll say buy it.
I like a good product and above all it arrived very quickly I recommend