Buyer Questions & Answers
Q: How long does it usually take to ship?
A: We would ship in 24 hours on weekdays.
3-7 workdays by logistic company. Using Fedex or UPS.
Q: What is the delivery range?
A: Shipped to the continental United States.
Alaska, Hawaii and islands are not supported.
[Non-Zero Start]:
For safety reasons, the electric scooter starts in non-zero gear, please roll for a distance before starting. And could be set in smart phone APP – XBOT.
[How to link APP]:
After the electric scooter is turned on, open this APP, search and link your scooter.
When succeed, the electric scooter will buzzing once.
Description:
1. Super high speed 30km/h, 3-level speed (15KM/H&25KM/H&30KM/H)
2. Double brake, front electric brake, rear disc brake, sensitive safety brake
3. Full body waterproof design, waterproof grade IP54
4. Supports speed limit settings from 30 to 1 km/h
5. Scooter APP lock function
6. 100-240V(input)/42V(output)/2A
7. 3 seconds folding, 107*43*46cm, space saving, 12.5KG, ultra-light, easy to carry
8. Load capacity 120KG, aluminum alloy forged body, strong and durable, strong power, 350W motor, climbing 20°
9. Metal bell design, the bell is loud and easy to operate
10. Sine wave motherboard, smoother acceleration and braking, safe, unique on the market, other square wave motherboard models, acceleration and braking shaking, poor driving experience, dangerous
11. App, speed/battery/mileage display, scooter APP lock, light switch, scooter off, cruise on/off, scooter zero speed and non-zero start, automatic shutdown time setting.
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Tips: For German, buyers who need to drive on German roads, please note that we cannot provide road driving certificates（ABE Certificate）, please purchase with caution.
！！！Please note that due to differences in measurement, and data measurement will be affected by many aspects, such as: weight, road conditions, weather, etc., there will be slight errors in product data,your kind understanding will be much appreciated.
Hi I am happy with the product. Everything arrived in good condition I like how everything works in the photos when you see them they look small but on the contrary they are quite large and have a good size have a good speed as it says. So I am very happy for the purchase. Thanks. Everything arrived on time.
the rear disc is bent maybe, the rear wheel is stuck for half a rotation other than that its good and it connects to bluetouch app has 3 gears/modes and is taller than i thought👍🏽
Quality is very good. I had to adjust some screws to get the handle bars to lock in place correctly. hopefully o have no issues. scooter is fun to ride
The first order was received, the outer packaging was a little defective, not a big problem, the second order was lost, the delivery person sent it to the wrong address
Nice quality for a scooter less than $200. I use it a lot and so far so good. But you have to tighten some screws by yourself.
First off I took a risk on this product. I don’t normally spend more than 20$ on apps like this but the reviews for this scooter was 1. A lot of recent purchases and 2. A lot of happy customers. After trying for an hour to get the app to work it is a nice feature but nothing to jump for. Basically lets you “park” it. This turned into my main transportation to work, not the #1 in getting up hills, still need to walk it up. But it does go fast, I can easily hit 35 mph going down hill. Normally I can travel about 20mph on flat ground. I am at the max weight capacity as well at 220 lbs but she still goes. Charger is cheap but easy replacement. If you can risk the money, it is worth the investment for local city travel. In one of the pictures I am pointing to where it clips when folded, it was plastic cover so that it doesn’t open back up easy but after the 3rd trip to work It ripped so I just took it off.
Was nervous at first due to UPS sucking at delivering and the box was rough I put it together and tested it, for reference I'm 190lbs and it had 0 issue without even charging it fully at first It doesn't just go when you hit the button, you have to do a kick or 2 first and then it's good It took me about a half mile and up a few little hills. The wheels are soild so it's a bit bumpy and a tad sketch on a good turn but after a few minutes you'll get it. Also the app sucks, but if your on the fence definitely a decent scooter so far Will update if anything goes wrong but at a fraction of the cost of most this is a soild buy as long as it lasts
I just got it and I must say, I am impressed with the quality for the price! So far so good with the first impression!
Great price and ride.
excelente
Excellent seller and excellent e-scooter. My purchase price was a great deal during Father's day week and the seller was responsive when I messaged them about questions I had for this e- scooter. The overall reviews on for it is very positive. I just received it today from the carrier (it took roughly 5 days within the USA). I took it out of the box and haven't done anything with it yet. Smells like it's fresh out of the factory so I give it a 5 out of 5!
everything works great!
Wow, i am amazed at how large & heavy duty this scooter is. Definately well made, a risk free purchase i am very pleased with. It exceeds my expectations, going faster than listed. An honorable undersetting of speed capability for weight differences. Its not too often, a product performs even better than described so thank you for selling it at such an affordable price & offering an exciting deal for budgeting customers. I have recommended your Sunnigoo Scooter to a few people already & will share this great deal to everyone i can. I have not met the max speed yet, i am still getting comfortable with it but i have reached 25mph with ease. My daughter also rode with me, on the front, about 165 lbs total, so it may max at 40-50 mph by myself. The wide & lengthy foot area allow two people to ride it together. Everything works on it perfectly, choosing your product was a great decision. Thank you for providing a high quality scooter i couldnt afford elsewhere with such incredible features.
Received on time & I love it! Thank you
I think it was good the sport mode was 30 miles per hour so it's pretty fast the delivery was fast too I love it
bought 2 they work really well. one of the chargers doesn't work but they are cheap to get a replacement. I'm at the top end for weight and it has some trouble getting up some hills, I give it a push with my foot and it helps. does fine on hills for my wife
It arrived in excellent condition fast and everything in good condition, just need to try it but everything was fine I loved it we asked 2đź©·
This wonderful scooter is so great, it takes me to work and back peacefully, no problems or anything.
the scooter arrived well packaged and very fast. It works as advertised although the mobile app is a disaster. it can't pair Bluetooth. I'm not sure I need it unless the mobile app unlocks additional speed.
This amazing super excellent product works very well is fantastic I recommend it